Returns & Exchanges
At PrizMed Imaging, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on all unworn and unwashed apparel. If your items don't fit your style or size, we provide a seamless exchange process to ensure you find the perfect look.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, a prepaid shipping label will be sent to your email; simply print it out and attach it securely to your original packaging.
Ship the Items
Drop off your package at any authorized carrier location, ensuring all original tags are still attached to the garments.
Receive Refund or Exchange
After our warehouse team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing